EZArrival

If the account information differs from the district records, manual linking of the student may be required. Please follow the instructions below.

Link a Student to an Account

1. After logging in, go to the “Students” tab and tap the “Add Student” icon in the upper left corner.
2. Enter the student’s first name, last name, and date of birth.
3. If a match is found, you'll be prompted to verify the connection. Select “Proceed.”
4. The page will display the associated students’ information. If this is the student you were searching for, select “Send Code.” A message will pop up with the associated email or phone number to verify your connection. You must confirm whether or not you have access to complete the student link.

• If you do have access:

• Select “Yes,” then enter the verification code you received
• Select “Verify”
• You’ll see a “Success” message confirming the student was linked
  • If you do not have access:
• Select “No”
• Select “Or, click here to submit request to transportation department.”
• Your district’s transportation office will review the request to confirm you are an authorized contact.
• You will receive a notification within the app once your request has been approved or declined (typically within three business days).

To select a language other than English, click on the “My Account” icon in the bottom right corner of the app and then choose your preferred language from the “Language” drop-down button.

EZ Arrival sends push notifications to your mobile device when:

• The bus enters your student’s notification zone
• The bus is delayed or rerouted

To receive alerts, make sure push notifications are enabled for the app in your phone settings.

• Check your phone’s settings to ensure EZ Arrival is allowed to send you notifications
• Confirm you are logged in and have correctly linked your student
• If issues continue, contact your school district’s Transportation Department

Yes. If you have multiple students in the same district, all linked students will appear in your account. Please note that tracking information is available only if your district provides bus data for that student.

No. EZ Arrival displays the official schedule and route information provided by your district. Changes to your student’s transportation arrangements should be made through your school or Transportation Department.

EZ Arrival automatically supports bus or driver substitutions. Even when a substitute is used, you will continue to receive accurate tracking updates.

If you're having trouble creating an account, linking to a student, or receiving notifications, check out our support resources by selecting the question mark on any page of the app.

We welcome your feedback! You may receive optional in-app surveys, but you can always contact your district to provide feedback about your experience with EZ Arrival. Your feedback helps enhance the app’s performance and the user experience for all families.

Transportation Department Contact Information:
Main Office Line: (760) 399-5127
Hours: 5am-7:30pm

Help Desk Line: (760) 970-1447
Hours: 5am-7pm

Email: businfo@cvusd.us
Responses are typically provided within 24 hours.