Skip to main content

New Technology Services

Welcome to Technology Services!

Phone Support

Call 760-848-1185 to speak with the IT Help Desk staff 8:30 AM - 12:00 PM & 1:00 PM - 3:00 PM Monday - Friday

Knowledge Base

Quick access to helpful guides and resources

  • 1. Go to office.com

    2. Sign in with your school credentials

    3. Access Word, Excel, PowerPoint, and more

    4. Use OneDrive for file storage

                                                                      OK

  • 1. Visit your school\'s Schoolstream portal

    2. Use your provided login credentials

    3. Access announcements and school information

                                                                      OK

  • 1. Go to Settings > Printers & Scanners

    2. Click "Add Printer or Scanner

    3. Select your printer from the list

    4. Follow installation prompts

                                                                      OK

  • iPad and iPhone troubleshooting

    macOS support and updates

    Apple ID and iCloud assistance

    App installation and management

                                                                      OK

  • 1. Connect HDMI or VGA cable

    2. Press Windows + P (PC) or Cmd + F1 (Mac)

    3. Select display mode\n4. Adjust resolution if needed

                                                                      OK

  • 1. Select your network from WiFi list

    2. Enter provided password

    3. For Ethernet: plug cable into port\n4. Contact IT if connection issues persist

                                                                      OK

  • 1. Access the FreshService portal

    2. Click "Submit a Request

    3. Fill out the form completely\n4. Attach screenshots if helpful

                                                                      OK

  • Creating and managing classes

    Distributing assignments

    Grading and feedback tools

    Student communication features

                                                                      OK

  • New user setup procedures

    Essential software installation

    Account creation and access

    Basic troubleshooting steps

                                                                      OK

  • Online safety and security

    Appropriate technology use

    Digital footprint awareness

    Cyberbullying prevention

                                                                      OK

  • 1. Open your email client

    2. Go to Settings/Preferences

    3. Find Signature section

    4. Add your professional signature

                                                                      OK

🎓 IT Learning & Career Center

Explore free and affordable IT training, industry certifications, emerging technologies, and career opportunities.

Technology Services Team

Organizational Chart

Complete organizational structure showing all Technology Services personnel and their roles